FAQs
My Account
How can I create a Abarcy account?
Getting started with us is easy.
Click on 'Person' icon in the top right corner of the page.
Click ‘Create Account’.
Fill in the required fields - we'll need your name, email address and desired password (minimum length of password is 8 characters).
That’s it! You're now part of the Abarcy family!
Can I create multiple accounts?
Yes. However, you will have to use a different email address for each account that you create.
Where can I view all my saved addresses?
Login to your Abarcy profile.
On 'Account' page, click on 'View Addresses’ to view all your saved addresses.
Can I add or edit delivery addresses?
Add Delivery Address:
If you haven’t added an address, click on the 'View Addresses' in ‘My Account’ page.
Click ‘Add a New Address’.
You will see an address form where you’ll be able to enter your First Name, Last Name, Mobile Number, City, Area, and Address Label.
This address will be selected as the default address.
To add multiple addresses, click on ‘Add a New Address’.
Edit Delivery Address:
To edit an existing address, go to ‘My Account’ click on the 'View Addresses' and click on an 'Edit' button to edit or 'Delete' button to delete it.
What is an OTP?
An OTP is a “one time” password that is randomly generated so that the user can authenticate their mobile device.
At Abarcy, an OTP is sent to you when you change your mobile number or during the verification process at checkout.
In the unfortunate event that you misplace your phone, please contact customer service and change the mobile number linked to your Abarcy account.
Contact our customer service team on 050 52 60185
Problems logging in?
Need help? Contact our customer service team at 050 52 60185
How do I delete my Abarcy account?
To delete your account, sign in to your Abarcy account, click 'My Account', access the 'Profile' tab then 'Delete Your Account'. Please read the Terms and Conditions carefully.
How do I recover my account?
Please contact customer support to recover your account.
Search
How do I search for an item?
Simply type the name of the product that you’re looking for in the search bar.
The search bar can be found on the top of your page.
How do I filter searches?
Use the search bar on top of your web page to look for any product of your interest.
Once the search results are available, you will find several filter options on the top.
The item I have searched for isn't available. What do I do now?
You can get in touch with our customer service team by calling 050 52 60185 or send us an email and we'll check the possibility of stocking the product as soon as we can.
General
How do I see product specifications?
Search for the product of your interest and click on it to view the product page.
Scroll down the page to find the ‘Specification’ tab to view all the product specifications.
How do I see product reviews?
Search for the product of your interest and click on it to view the product page.
Scroll down the page to find the ‘Reviews’ tab to view all buyer reviews for the related product.
What can I see in my cart?
Your cart will consist of the products that you added by clicking on the 'ADD TO CART' button.
You have the option to view your cart by clicking on the 'CART ICON' on the top right corner of the website.
How do I enter a coupon code?
At checkout you can apply yor coupon code.
If the coupon code is valid, your order summary will change to reflect the applied discount.
Happy Shopping!
How do I remove items from my cart?
You can view your shopping cart by clicking on the ‘CART
ICON ’on the top right corner of your web page.
On each item in the cart, you will see the ‘Remove’
label in the bottom right corner of the item. Click to remove it from
your cart.
I would like to be a seller on your website, how do I sign up?
Our Abarcy family is growing and we would love for you to be a part of it!
You can always send us an email regarding your future store to info@abarcy.co
How can I unsubscribe myself from the newsletter?
You have the option to unsubscribe from our newsletter by clicking on the ‘Unsubscribe’ option at the bottom of the email.